If you join mQoL, the phone we hand out to you is essentially yours. This means that it is your responsibility to manage and maintain your phone just as you would your own phone. You may get a personal liability insurance to cover this phone; in fact your insurance may already cover it – please contact your insurer to make sure if you have it. If your phone gets broken we may replace it depending on our availability of phones. If your phone gets lost or stolen, please provide us with the police report and make sure you get a replacement.